Returns Policy

At Tropicaldeal , we want you to be 100% satisfied with your purchase. If your order isn't quite what you expected, you can return it within 14 days of receipt.

🔁 Right of withdrawal (cooling-off period)

You have the right to cancel your order within 14 days without giving a reason. After cancellation, you have another 14 days to return the product.

📦 Return Conditions

To be eligible for a return:

  • The product must be unused, undamaged and, if possible, in its original packaging.
  • Personalised or hygiene products (such as care products) cannot be returned.

📝 How do returns work?

  1. Please send an email to: TropicalDealHelp16@gmail.com with your order number, reason for return (optional) and photos (if the product is damaged).
  2. We will send you instructions for returning the product.
  3. Once we or our supplier have received and approved the return, you will receive your refund via the original payment method within 5-10 business days.

🚚 Return costs

You will be responsible for the return shipping costs, unless it concerns:

  • A damaged product
  • An incorrectly delivered item

In those cases we will of course cover the costs.

💸 Refund

Once your return is approved, you will receive a confirmation and we will refund the amount as soon as possible, at the latest within 14 days of receipt of the return shipment.

Have questions about returns? Feel free to contact our customer service at TropicalDealHelp16@gmail.com – we're happy to help!